Back To Top
Investing in gold and silver is easy with GoldandSilverOnline.com! In just 3 steps you can have precious metals delivered to your door.
How to buy gold and silver with us:
1. Set up an account
2. Select your gold and/or silver products
3. Secure payment via one of our approved methods
Our website allows you to purchase gold and silver safely, securely and with confidence to keep you coming back time and again for all of your gold and silver needs. Our website is available 24/7 and our customer service representatives are available to you from 8 a.m. to 5 p.m. Arizona time Monday-Friday. For questions placing an order call us at 1-877-863-GOLD (1-877-863-4653).
With decades of combined experience in the precious metals industry and a dedication to customer service, goldandsilveronline.com is your one-stop shop for all your precious metals needs.
What we do:
What we don’t do:
Q: Why should I invest in gold and silver?
A: Gold and silver have stood the test of time. They are both considered to be monetary metals that have always held their value. Precious metals protect your assets during times of inflation, economic crises as well as other types of instability. During precious metals bull market periods gold and silver have the ability to outpace inflation creating an opportunity of investment.
As of this writing (April 2012) from January of 2000 to present gold has increased from $255/oz. to $1,650/oz. a gain of 545%. During this same time silver increased from $5.34/oz. to $31.55/oz. a gain of 490%. Inflation during this period has garnered a loss in the U.S. dollar of more than 33%, which would take roughly a 50% investment gain to make up for that loss.
Q: Which type of precious metal should I buy?
A: Both. A diversified portfolio is recommended by most financial advisors and experts alike. Silver tends to be more volatile than gold, therefore you must be able to stomach the day-to-day fluctuations and sometimes wild swings.
Many times you will hear precious metals analysts talk of the gold/silver ratio. Historically the price of silver has trended at around 16 to 1; meaning if gold’s value is at $1,650/oz. silver should be around $103/oz. With silver prices around $31 experts are calling silver undervalued.
Q: What are pre-1933 gold coins and why should I own them?
A: Pre-1933 gold coins were minted in the U.S. between 1795 and 1933 and are coveted by collectors and investors alike. Owning pre-1933 gold coins adds diversity to your portfolio and gives you a slightly different exposure to the gold market.
We currently offer the Liberty Head and Saint Gaudens series of coins in common dates only. Common date gold coins in low grades tend to perform like bullion gold (spot price) while higher grade coins i.e. MS64-MS65 will be less affected by spot price fluctuations.
There always exists a spread between bullion prices and pre-1933 gold coins. Sometimes these spreads are low, 5%, and sometimes the spreads can be high, 50%. Investors look for times when the prices of pre-1933 common date gold coins are close to the spot price to take advantage of premium plays, in the hopes of selling them at a profit when the spreads are closer to 50%.
Q: What is the spot price?
A: The spot price of gold is the cost per ounce of 100oz contracts in raw form (unrefined) for immediate delivery. Not to be confused with the futures price of gold which assumes delivery sometime out in the future and carries with it finance and storage charges.
Q: Why can’t I buy gold at the spot price?
A: The spot price of gold or silver is an indicator price for the physical metals markets. For gold that has been refined or minted into coins or bars there is a premium above the spot price. This premium can vary depending on the coin or bar. For example due to high demand for the gold American Eagle it typically carries the highest premium over spot. The US Mint might buy thousands of ounces of gold at the spot price and will then manufacture the gold into coins and sell them to a distributor. The distributor will mark them up and sell them to a retailer which will market the coins to the public.
Q: What does PCGS and NGC graded mean?
A: Professional Coin Grading Service (PCGS) and Numismatic Guaranty Corporation (NGC) are the leading independent coin grading services whose standards are accepted throughout the numismatic industry. When purchasing graded coins, you should only buy coins that are graded by PCGS or NGC. They offer protection for investors and collectors by guaranteeing the grades of the coins which they certify and also virtually eliminate the possibility of counterfeiting.
Q: Should I buy physical gold and silver or ETF’s?
A: Chances are that your financial advisor will recommend that you buy ETF’s (electronically traded funds) like GLD or SLV because that is what they can sell you. If you look closely at ETF’s chances are that you will find higher costs and greater risks than owning physical gold or silver. One advantage to ETF’s is you can trade in and out very quickly; therefore they are great vehicles for day traders. Physical metal has no counterparty risk and low fees to buy and sell. If you are looking for a stable long-term investment physical metal is the way to go. If you are looking for a short-term trading vehicle, ETF’s are probably a good choice for you.
Everything you acquire from us is the physical metal. We will ship it to you and you can determine where you would like to store it. We do not offer ETF’s of gold certificates of any kind.
Q: Will gold and silver go up in value?
A: We are currently experiencing a bull market in gold and silver; therefore the chances are likely that we will see prices rise in the future, however there are no guarantees. History tells us that bull markets all end in a widely speculative panic phase in which prices rise quickly to unsustainable values (aka bubble). We believe this will happen to gold and silver sometime in the future.
Many experts are predicting that gold and silver will rise well into the future. We have seen gold predictions as high as $11,000 per ounce and silver predictions as high as $700 per ounce.
How do I set up an Account?
Simply click on the register button and fill out the information and an account will be set up for you.
Which forms of payment do you accept?
We accept credit cards (Visa, Master Card, Discover), personal checks, cashier’s checks, ACH (Automated Clearing House) and bank wires.
Can I use my debit card for Bank Wire purchases?
Debit cards are treated like Credit Cards.
How do I know if you received my wire?
Once a wire is received we will send you a confirmation email that your payment has been accepted. Typically if you send a wire close to the end of the day or during non-business hours the wire will not be received by us until the next business morning.
Do you charge any additional fees other than the price listed on the site plus shipping?
We do not charge any additional processing or handling fees. The price you see plus the cost of shipping is the total price you pay.
Do you charge sales tax?
No sales tax is charged on our site for any of our products. – I think we should explain why sales tax is not collected on gold
How do I know if my online order went through?
If you receive a confirmation number and email then the order was processed, if you did not receive a confirmation number or email then something didn’t go quite right. Go back to the shopping cart to see if your order is still there, and if it is try checking out again. If your shopping cart is empty please contact us via phone (877-863-4653) or send us an email at email@example.com and we’ll investigate further.
How much do you charge for shipping?
$100 to $5,000= $14.99
$5,000 up to 10oz= $19.99
10oz += FREE SHIPPING
$100 to $5,000= $14.99
$5,000 up to 500oz= $19.99
500oz += FREE SHIPPING
How do you ship?
All of our packages are shipped fully insured via United States Postal Service in unmarked envelopes/boxes. Credit card orders must be signed for by the person who ordered the product and have the same billing and shipping address.
Do you ship internationally?
At this time we do not ship internationally, but please let us know if that is something you are interested in. firstname.lastname@example.org
Do you report my transaction?
No sales tax is charged on our products; therefore we are not required to report transactions.
What are your Hours of Operation?
Our website is open 24 hours a day seven days a week. But with the volatility of precious metals you will find the best price during our business office hours from 8am to 5pm Monday through Friday.
I tried placing an order and I now have a pending transaction on my card. Why?
In order to guarantee our exceptional prices all orders are authorized for $35 at the time a transaction to lock that price until a personal check, cashier’s check or bank wire is received. Once payment is received the $35 will be put back on your card.
What happens if I decide to cancel an order?
After you have secured your purchase with www.goldandsilveronline.com, and we have issued a confirmation number the price of your transaction is locked in and may not be cancelled. Instead Gold and Silver Online will purchase the metal back from you at our current bid price which may be less than what you purchased the product for. Any deficit between the price at which we sold to you and the amount we purchase them back for is your responsibility. The amount of the deficit will be charged to you in addition to a $35 cancellation fee. Any gains will become the property of Gold and Silver Online.
What if I want to return my coins?
We do not offer a return policy on any bullion type products. For pre-1933 gold coins we will accept returns under certain conditions, for more information on this please see our ordering policies.
Do you buy coins?
At this time we only buy back gold and silver products that our customers bought from us.